Archives: FAQs

How can I track my package?

A.  You will receive an email from UPS with a tracking number once we enter your package information into the UPS database.  If you do not receive an email from UPS double check your spam folder or email [email protected] with your order details and we will email you the tracking number.

If I choose UPS 2nd day air or Overnight will I get my order in that amount of time from when the order is placed?

There is no guarantee that we can get your order out in the same day from when it is placed.  Depending on availability of product it may take up to 48 hours to ship out a package.  We will ship your package using the method that was chosen, but it is not guaranteed to be If I choose UPS 2nd day air or Overnight will I get my order in that amount of time from when the order is placed?

How are perishable items packaged?

Perishable items are packed in a Styrofoam cooler box and packed with ice packs.  Perishable items may only be in transit for 2-3 days, so the proper shipping method needs to be chosen.